Dance Fitness with Jessica

Hi! New here and did the 10-22-20 Dance2Fit Livestream playback and I was disappointed that several of the songs had glitches where it paused and then skipped forward. See "Taste" for an example. It really messed with the flow of the dance/workout. I'm almost done with my free trial and I just want to get a feel for whether this is normal or an exception? I'm not sure how patient I'll be if this is just the way it goes with livestream videos. It's too bad they don't have someone recording a video of it in addition to the stream so that they could post the video online after instead of the stream - I feel like that would resolve the issue. Any insight is appreciated - thank you! On a side note I LOVED the workout itself so I really would like to keep it if the tech issues aren't as big of a problem as it seems. I tried downloading the video to make sure it wasn't a connectivity issue on my end and the downloaded version has the same glitches.

Hi Jen,

Our apologies for the skipping and freezing! We're actively working on a solution and some upgrades that should solve this problem quickly.

Thank you! I'm happy to hear the issue is being addressed. I will keep my subscription :-)

We have added a few older classes back to the archives until we get this connection problem resolved. Let us know if there are some specific classes you would like to do!

So you all are aware, we have worked tirelessly upgrading and testing equipment - tomorrow we have the internet company coming to the studio to do a full diagnostic. This is a very unusual issue and seems to be directly related to our internet feed to the studio. We thank you all so much for your patience!

Thank you for providing an update, I just sent an email to support as the 10/26 class had several of these issues as well.

Jordan, thank you so much! I see there are 5 older classes that have been added back in. I'm still new so I don't have any specific requests but I'm sure I will love them all! I downloaded the older classes on my iPad app so I'll always have some options if there are tech issues in the future. I understand how frustrating this must be on your end as well, thank you for all your efforts!